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Accessibility Statement

This statement was last updated on 10 / 10 / 2025.

We at StairGuyINC. are working to make our site Stairguyinc.com accessible to people with disabilities.

Accessibility Adjustments on This Site

StairGuy is committed to making our website accessible to the widest possible audience, in accordance with WCAG 2.1 Level AA guidelines and the Illinois Information Technology Accessibility Act (IITAA).

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As part of this effort, our site has been adapted to work seamlessly with assistive technologies, including screen readers, keyboard navigation, and text-to-speech software. Specifically, we have:

  • Used accessibility tools to identify and correct potential accessibility issues.

  • Set the primary language of the site to English.

  • Established a logical and consistent content order across all pages.

  • Applied clear heading structures (H1–H4) to ensure readable page flow.

  • Added descriptive alternative text to all meaningful images.

  • Implemented color contrast that meets WCAG 2.1 AA standards.

  • Reduced motion and flashing elements to prevent discomfort.

  • Ensured videos, audio, and downloadable files include accessible alternatives where applicable.
     

Declaration of Partial Compliance Due to Third-Party Content

Certain areas of the site may include content from third-party providers, such as embedded maps, scheduling widgets, or social media links. While we strive to ensure these components are accessible, StairGuy does not control the accessibility of third-party code or platforms. 

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Affected pages may include:

  • [Example: /contact-us (Google Maps embed)]
     

  • [Example: /book-appointment (third-party scheduling form)]
     

We therefore declare partial compliance with accessibility standards for these specific elements.

Accessibility Arrangements in the Organization

At our Illinois-based locations, StairGuy is committed to providing accessible service environments for all clients and visitors. Our office and consultation areas include:

  • Accessible entryways and walkways.
     

  • Designated parking spaces near the entrance.
     

  • Clear directional signage and unobstructed service counters.
     

Staff trained to assist individuals with disabilities during in-person consultations.

If you require additional accommodations when visiting or meeting with our team, please let us know in advance, and we will make every reasonable effort to assist.

Requests, issues, and suggestions

We continuously work to maintain and improve the accessibility of our website and services. If you experience any accessibility issues, encounter barriers, or have suggestions for improvement, please contact our Accessibility Coordinator:

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Accessibility Coordinator: [Name Here]
Phone: [Phone Number]
Email: [Email Address]
Mailing Address: [Company Address, City, IL ZIP]

We aim to respond to all accessibility-related inquiries within 5 business days.

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